FAQ

FAQ

Quick answers to the most common questions about Stow.

Does Stow upload my music?

No. Your audio stays on your iPhone. Stow does not send your files to Bottleworks Labs or any cloud music service.

The only optional network features:

  • Wi-Fi Transfer — local network only, from your computer to your phone
  • Find Artwork — sends title/artist/album text to public metadata services when you tap it — never your audio

Where are my files stored?

Inside Stow's private app storage on your iPhone. Importing copies files in — it doesn't move or delete your originals in Files or cloud unless you remove them yourself.

Does Wi-Fi Transfer require internet?

No. It requires the same local Wi-Fi network. It does not work over the internet or cellular.

Can I use Dropbox, Google Drive, or iCloud?

Yes — via the Files app. If a provider appears in Files, you can import from it. Stow does not auto-sync; it imports a copy. See Cloud providers.

Does Stow stream music?

No. Stow is not Spotify, Apple Music, or Pandora. You import files you own and play them offline.

What does Stow cost?

Stow is a free download. Import, folders, playlists, smart playlists, tags, search, queue, Smart Shuffle, CarPlay, Siri, widgets, sleep timer, and playback speed are all free.

Stow Pro is the optional upgrade — 10-band EQ, Crossfade, accent colors, saved and tag-linked moods, and Library Home customization — for $9.99/year (2 weeks free for eligible new subscribers) or $39.99 lifetime. See Free app, optional Stow Pro.

Early Stow users receive Lifetime Pro automatically.

Why did Wi-Fi upload stop?

Stow stops the upload server when the app backgrounds. Keep Stow open on Transfers. See Wi-Fi Transfer.

CarPlay only shows part of my folder

CarPlay lists up to 100 tracks per view for safety. Use iPhone for very large folders or build a playlist.

How do I report a bug?

Email support@bottleworkslabs.com or see Support.

More help

Browse the full Guide or contact Support.